Give your venue knowledge a place to practise.
Microlearning for tour guides, hosts and welcome teams. Turn the handbook your team already uses into short lessons they can play between shifts.
Start with the knowledge that belongs to your venue.
A museum welcome desk and a brewery tour have different things to explain. Hostcraft starts from your material, so you decide which facts, procedures and language your team needs to practise.
Choose one part of the visit
Start with a tour introduction, a product explanation or a welcome-desk procedure. Use your current PDF handbook and choose a small topic for the first pilot.
Review the draft against the source
AI drafts the activities. Source quotes and automated checks support the review; a manager checks the facts, edits the wording and approves what will be published. You can also write activities yourself.
Invite the team to practise
Learners open your branded space from a link on their phones. Short lessons, quizzes and games make the material repeatable without an app-store download.
Choose a format for the job.
Story Cards
Introduce a visitor experience in small pieces.
Timeline
Practise the order of a tour.
Image Hotspot
Find places on a floor plan.
Guest Scenarios
Think through a reply before you need it at the desk.
All thirteen formats are available in the public demo. The venue example above is illustrative: it is not a customer’s handbook or a claim about any attraction’s policy.
Keep seasonal teams and languages in mind.
The learner interface supports English, German and French. AI can draft content in those languages and Italian for your reviewers to check. Your team can practise the same venue knowledge in the language that fits them.
XP, streaks, weekly boards and season prizes give people reasons to return. Managers can review module completion, scores and commonly missed questions in the Studio. These signals help you decide what needs another explanation; they do not replace on-the-job supervision.
Make the first pilot specific.
Pick one team, one topic and a reviewer who knows the venue. Agree which material is current, what learners should be able to explain afterwards and how you will check that in practice.
Tell us about your attraction and the handbook you want to use. The first month of a company subscription is free. The homepage has the billing information.